Using Save My Spot on the THA Waitlists

Every month after you apply to a THA waitlist, you will need to check in and confirm that you want to keep your spot on the waitlist.

Around the first of the month, we will send you a reminder by email. You will need to confirm your spot on the waitlist by the 25^th of the month.

Between the first and the 25^th, when you log in to RentCafe, you will see a tile that says, “Save My Spot.” Click on the tile to see a list of all the waitlists that you are currently on. Click the box labeled “Save My Spot” if you would like to remain on the waitlist. If you want to be removed from the waitlist, you can click the checkbox labeled “Remove Me From List.”

Click Save to finish the Save My Spot activity. Once you’re done, the tile will no longer show up on your RentCafe home screen.

If you don’t complete the Save My Spot activity by the 25th of the month, you will be removed from the waitlist. However, you can easily log back in and reapply. Just click the “Apply to Waiting Lists” tile on the dashboard to start the process.

Keep your information up to date

When you complete Save My Spot each month, it’s also a good time to make sure your contact information is up to date. To update your contact information, click on the profile icon. On this page you can review your contact information.  

Scroll to the bottom and select “Edit Profile” to make changes to your contact information. Once you’re finished, click “Update Profile” to save the changes. Don’t forget to confirm your email address if you are prompted to do so!

You also want to make sure to keep your application up to date if your household changes. Open your application by clicking on the “Apply to Waiting Lists” tile, and then click “Continue Application” to edit your application details.

In the Household Members section of your application, you can click Add Household Member to add another person to your household. There, you will be required to add all required information about the new household member. If you need to remove a household member from your application, you can click “Delete” next to a household member’s name. 

Go through the rest of the application to update your income, living circumstances, or apply to additional waitlists. Once you have reached the end, review your application information, accept the terms and conditions, then submit your updated application. The changes should be approved within 24 to 48 hours.