Tacoma Housing Authority serves over 4,000 households through our rental assistance programs. We cannot do this work without solid partnerships with our local landlords. The Landlord Advisory Board, or Housing Provider Advisory Group, has been essential in informing policy change and working on solutions and increasing participation.
The advisory board began in 2004 and includes:
- Owner-operators
- Small management companies, 200+ doors
- Corporate management companies, 3,000+ units
- State lobbyist(s) for:
During the COVID-19 pandemic, this group came together with local and state governments to connect housing providers and tenant advocates to help each other understand developing and current legislation, proving that government, nonprofits, and housing providers can work together to solve housing issues.
If you are a current Tacoma Housing Authority landlord partner and want more information about joining the board, please email Aeykel@tacomahousing.org.
Advisory Board Members
Mandi Hansen
Mandi Hansen has worked in the multifamily industry for over 23 years. She holds her ARM®, Accredited Residential Manager Certification from IREM®. Mandi has worked in Pierce and King Counties, managing Commercial, Affordable and Conventional Properties. Mandi currently works for Allied Residential as a Community Manager.
Mandi is a very organized person and loves working with a team and making a difference. She thrives on taking on distressed properties and making them successful. She has managed several properties through divestiture and acquisitions. Mandi has several family members in the multifamily industry. Her husband also works for Allied Residential as a Maintenance Supervisor.
Mandi has lived in the Puget Sound area since the 1980’s and graduated from Stadium High School and went to TCC. Mandi has three adult boys and two grandchildren. Mandi loves being outdoors, gardening, fishing, boating, glamping, and playing with her grandkids and dogs.
Jim Henderson
After many years as a successful independent rental owner, Jim launched LandlordSolutions to provide customized solutions that give property owners and managers an edge when it comes to managing their tenants.
Jim also plays an active role in government advocacy. He is a lobbyist for the Rental Housing Association of Washington, Tacoma Pierce County Realtors Association, and the Washington National Association of Residential Property Managers.
Jim has served on THA’s Advisory group for over ten years.
Mark Melsness
Mark Melsness is a Washingtonian who has lived in the South Sound area all his life. He grew up in Federal Way and Gig Harbor, serving in the US Army after graduation. Mark gained unique life experiences during his time in the military and served through the Desert Shield and Desert Storm conflicts. Returning to the area in ’91, Mark began his civilian career working in commercial sheet rock and steel stud framing. Two years later he would join his father’s residential management company. There, he began in yard work, over time rising to success as President of the company. In 2013, Mark transitioned away from this role, and with several partners, created a new company: Windermere Property Management. A few years later in 2016, Mark took full ownership of the company and recreated it into the Spinnaker Property Management that exists and thrives today.
As a property owner himself, Mark delights in caring for his client’s properties with the same level of attention that he has for his own. He credits his success to this connection he has with his clients – whether they be tenant or property owners. Mark prides Spinnaker’s ability to work seamlessly within the real estate and property management community members, even if it means referring out to others in the same line of work. Getting people into homes is the goal at the end of the day!
Now, as a 30-year veteran of property management in the South Sound area, Mark has become a fixture in local real estate and property management culture. When Mark is not working, you will find him taking road trips with his daughter or hunting and fishing with other family and friends.
Audrey Riddle
Audrey Riddle joined Goodman Real Estate in 2018 as the IMPACT Program Ambassador. She brings a wealth of service experience to the role, with years of experience contributing to the growth of her community through philanthropy and engagement.
Prior to joining GRE, she worked for the Catholic Housing Services as a Program Manager and managed an apartment building for low-income working families and families coming out of homelessness. Throughout her career, she has kept her goal of bringing dignity and compassion to all residents as her north star. Audrey believes listening and asking questions are essential to creating a creative and holistic strategy. Energetic and compassionate, Audrey strives to be a positive influence in everything she does.
Audrey holds a BA in Psychology from Seattle Pacific University (SPU) with minors in Leadership Studies, Reconciliation Studies, and Women’s Studies. Born and raised in Western PA, Audrey moved to Seattle to attend SPU. While there, she worked with Tent City 3 during their second stay on SPU’s campus. Through that experience, she developed a passion for service and combatting homelessness.
In her free time, she is active and enjoys running as well as participating in a year-round indoor soccer team and kickball team.
Audrey Riddle joined the Advisory Board to learn how to be a resource to Pierce County; as GRE houses many participants in the program, she found this to be a way to share successes and opportunities to build on the great work that THA does for the community.
Amy Van Pevenage
Amy Van Pevenage has worked in the multifamily industry for over 27 years. Amy has worked in Pierce and King Counties, managing Affordable, Conventional Properties and Military Housing. Amy currently works for Allied Residential as a Junior Portfolio Manager.
Amy’s passion is affordable housing where she can make a positive impact to the families in her community. She has managed several properties through full renovations, divestiture, acquisitions and lease ups.
Amy has resided in the Puget Sound since 1998, when she relocated from Alaska where she worked in the travel industry. Amy loves being outdoors, hiking, fishing and spending time at the beach.